SAE Mobility Community Emails blocked by corporate IT Security system

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#1

Emails from SAE Mobility Community are consistently put “on hold” by my corporate IT security system.

I do not understand all the jargon, but “DNS Authentication: DMARC Fail” is stated as the reason.

They suggested this message be sent to the sender:

Blockquote

Dear Sender, Emails from your organization will be blocked by ZF email filtering system.
Reason:
This is due to that your organization has not properly aligned your domain DMARC(SPF & DKIM) values.

Log/Header information:
Authentication-Results: relay.mimecast.com;
dkim=none;
dmarc=fail reason=“No valid SPF, No valid DKIM” header.from=sae.org (policy=quarantine);
spf=none (relay.mimecast.com: domain of noreply@discuss.sae.org has no SPF policy when checking 206.160.145.104) smtp.mailfrom=noreply@discuss.sae.org
Received: from mail-relay.sae.org (mail-relay.sae.org [206.160.145.104]) by
relay.mimecast.com with ESMTP id de-mta-50-z3Pe7x64OKiA6xLdghYzzQ-1; Mon,
22 Apr 2024 21:15:37 +0200

Solution:
To resolve this issue, please request your IT department to verify and correct your organization’s SPF and DKIM values.
Therefore, your DMARC will be fully aligned/complaint.

Blockquote

#3

Hello @bryan.murphy :wave:

It appears that you have a challenging email problem. Here an easier approach for your situation;
You have located the main issue. incorrect spf and DKIM agreement causing DMARC failure. To remedy this; take the following steps:

  • Send the message and log information you possess.
  • Request that they check that their DKIM and spf settings comply with DMARC guidelines.
  • For the domain sae. org they must specifically set up DKIM signatures and spf records correctly.
  • Watch your email filtering system after they finish the changes to be sure the problem has been fixed.

I hope this will helpful for you :smiling_face_with_three_hearts: